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Terms and Conditions

General conditions of sale and use

The general conditions of sale below define the contractual relations between Octopia, SAS with capital of 20,000 euros, whose registered office is located at 20 avenue du parc saint james (92200), and registered with the RCS of Nanterre under number 932 887 888 and the Customer.
These General Terms and Conditions of Sale govern the contractual relationship between Octopia and the Customer, who is an individual. Special conditions apply to professionals, particularly for the organization of birthdays or events, as well as with regard to the rental of premises.
Any use of the services offered by Octopia implies unreserved acceptance of these General Conditions of Sale, which prevail over any other general or specific conditions not expressly validated by Octopia. The Customer acknowledges having read these General Conditions of Sale and having accepted them before making any reservation on the Octopia website.

SERVICES OFFERED: PLAYGROUND, CAFE AREA, SHOP, WORKSHOPS AND BIRTHDAYS
Octopia is a playground with drinks and snacks, and a shop.
Online booking or ticket purchase at the counter allows access to the playground for a specific period, depending on school holiday periods, days of the week, and time slots. An accompanying adult must always be present in the playground with children. Parents and accompanying adults remain fully responsible for their children.
Reservations can be made online or directly at the counter if space is available. After your transaction, a confirmation email and proof of payment will be sent to the address associated with your reservation.
The reservation is not refundable in case of impediment, only modifiable, at least 48 hours in advance.
Private bookings and groups of more than 20 people are not permitted on the website; you must contact us directly.
Access conditions with a QR code:
- The customer presents the QR code sent to the address associated with the reservation. A check is carried out to verify the schedule and the number of tickets purchased.

Access conditions:
- Anyone wishing to enter Octopia must pay an entrance fee, which gives them access to the entire play area on the day of their visit.
-All exits are final.
- Only children accompanied by an adult will be allowed in the playground.
- Food and strollers are not allowed in the play area.
- It is strictly forbidden to bring alcohol into the premises.

Responsibilities:
Octopia declines all responsibility for any damage or accident occurring in the absence of proper supervision or in the event of use of the play structures in non-compliant conditions. Any damage caused to the structures by a child or an adult will be entirely the responsibility of the accompanying adult, which could give rise to a claim for compensation.
Octopia cannot be held responsible for the theft, loss, or damage to personal belongings left on the premises. Lockers will be available at the entrance for safe storage.

PAYMENT TERMS
Playground tickets and workshops must be paid for in advance by credit card via the online booking site. Customers can also pay on-site at Octopia for access to the playground and workshops, either individually or as a package/subscription, by credit card only, if space is available. Cash and checks are not accepted.

Access to courses or workshops and delays
Access to classes or workshops is permitted no earlier than 15 minutes before the indicated time and up to 10 minutes after the start.
Octopia reserves the right to refuse access to the course or workshop in the event of non-compliance with this rule.

BIRTHDAY :
Several birthday packages are available.
Reservations for birthday parties are confirmed upon payment by bank transfer or credit card on the Octopia website. Customers must respect the reserved times to avoid disrupting Octopia's business.
In the event of exceeding the reserved time, Octopia reserves the right to apply a penalty in the form of a fixed amount, which will be specified to the customer during the order summary.

RULES OF LIFE
Each customer agrees to behave respectfully and courteously, and to act appropriately towards everyone present on the premises. In the event of persistent inappropriate behavior by a child, baby, family, or adult that disrupts the smooth running of play sessions or workshops, Octopia reserves the right to exclude the person concerned.
Guests must respect the premises and ensure they are left in the condition in which they found them. This includes putting away toys and encouraging children to do the same, as well as taking care of the equipment provided and cleaning up after themselves (changing table, stroller room, toilets, etc.). Guests also agree to remove their shoes upon entering the playground.

IMAGE RIGHTS
Octopia is authorized, unless otherwise requested by parents, to photograph or film children, babies, families, and adults during classes or events related to its group activities. These images will be used solely for the purpose of distribution on Octopia's internet platforms. Any refusal or limitation regarding such distribution must be clearly stated.

WARRANTY, LIABILITY AND INSURANCE
As part of their activities at Octopia, the client agrees to take out liability insurance for themselves and for the registered child or family. They also agree to ensure that their child is up to date with mandatory vaccinations and does not have any potentially infectious diseases.
Octopia is covered by professional liability insurance. However, it cannot be held responsible for the loss, theft, or damage to personal belongings belonging to children or the client. The accompanying adult designated by the client and the parent of the accompanied child undertake to be insured in accordance with current legislation and to check the validity of their insurance before entering the premises.
PERSONAL DATA
In accordance with the law of January 6, 1978, the customer has the right to access, modify, rectify, oppose the use of, and request the deletion of personal data concerning him or her. This right may be exercised by contacting Octopia, 5 rue Émile allez, 75017 Paris.
COMPETENT JURISDICTION
All disputes relating to the purchase and sale transactions governed by these general terms and conditions of sale, concerning their validity, interpretation, execution, termination, consequences and follow-up, which could not be resolved amicably between the seller and the customer, will be brought before the competent courts in accordance with common law. The customer is informed that he may also resort to conventional mediation, in particular with the Consumer Mediation Commission (art. L 534-7) or other existing sectoral mediation bodies, as well as to any alternative dispute resolution method (such as conciliation) in the event of a dispute.
PRE-CONTRACTUAL INFORMATION AND CUSTOMER ACCEPTANCE
The customer acknowledges having read, before purchasing, these General Conditions of Sale as well as all the information mentioned in article L.121-17 of the Consumer Code, in particular the following information:
- the essential characteristics of the service;
- in the event of non-immediate execution of the contract, the date or period by which the service provider undertakes to provide the services purchased;
- information concerning the identity of the service provider, their postal, telephone and electronic contact details, as well as their activities, if they are not obvious;
- information relating to legal and contractual guarantees and their implementation procedures;
- the possibility of resorting to conventional mediation in the event of a dispute.
The fact that a natural or legal person makes an immediate purchase or orders a service implies full and complete acceptance of these General Conditions of Sale and the obligation to pay for the services ordered. The customer expressly acknowledges this and waives, in particular, the right to rely on any contradictory document that would be unenforceable against the service provider.

PERSONAL DATA AND SECURITY
In accordance with Law 78-17 of January 6, 1978 relating to information technology, files and freedoms, all personal information collected on the site has been declared to the CNIL (National Commission for Information Technology and Freedoms). The user has the right to access, modify, rectify and delete data concerning him.
Octopia is committed to maintaining adequate security measures to protect the information you transmit. However, despite reasonable precautions taken to protect this personal data from unauthorized access, use, or disclosure, we cannot guarantee that the transmission of data over the Internet is completely secure against access by unauthorized third parties. Octopia cannot be held liable for any breach of security unless it is due to its negligence.
Personal Data of Minors
Minors under the age of 15 may not create a member space on the Site without the consent given or authorized by their parent(s) or guardian(s) with parental authority.
In the event that a parent or guardian with parental authority learns that their child under the age of 15 has provided us with Personal Data without their consent, we invite them to contact us.
We will take the necessary steps to remove this information from our database in accordance with applicable regulations.
Intellectual property
The trademarks appearing on the Site are registered trademarks. Any total or partial reproduction of these trademarks or logos made from elements of the Site is prohibited, except with the express authorization of the Company.
The Site and the various elements of its content, texts, photographs, illustrations, logos, files constitute a work protected in France by the Intellectual Property Code, and abroad by international conventions in force on copyright. Any copying, reproduction, representation, adaptation, alteration, modification, distribution, in whole or in part, of the content of the Site, by any process whatsoever, is prohibited.
Any creation of a link to the Site is subject to the prior approval of the Company.
Cookies
Browsing the Site may result in the installation of cookie(s) on the user's computer. A cookie is a small file that does not allow the user to be identified, but which records information relating to a computer's navigation on a site. The data thus obtained is intended to facilitate subsequent navigation on the Site, and is also intended to allow various traffic measurements.
Your browser can be configured to notify you of cookies that are stored on your computer and ask you whether or not to accept them.
You can accept or refuse cookies on a case-by-case basis or refuse them once and for all.
Refusing to install a cookie may make it impossible to access certain services offered by the Site.
To refuse the installation of cookies, the User can configure his computer as follows:
Responsibility
The Site may contain a number of hypertext links to other websites. However, the Company is not able to verify the content of the sites visited, and will therefore not assume any liability for any consultation or attempt to consult these links.
The information mentioned on the Site is for informational purposes only.
The User undertakes not to restrict or prevent the use of the Site, or to use the Site for illicit or unauthorized purposes.
The Company declines all liability resulting from the use or total or partial inability to use the Site by the User.
The Company cannot be held liable for any direct or indirect damages that may result from access to the Site or use of the Site and/or this information, including inaccessibility, loss of data, deterioration, destruction or viruses that may affect the User's computer equipment and/or the presence of viruses on its Site.
Although the Company strives to provide reliable content on its Site, it cannot guarantee that its content is free from inaccuracies or omissions and cannot be held responsible for errors or omissions, or for a lack of availability of information and services.
Applicable law
These general conditions of use are subject to French law.
Notwithstanding the foregoing, if the User is a consumer and his or her habitual residence is located in a country of the European Union other than France, the mandatory provisions of the User's country of residence will apply. In the event of a dispute relating to these general terms of use, the French courts shall have jurisdiction to settle it. Notwithstanding the foregoing, if the User is a consumer and his or her habitual residence is located in a country of the European Union other than France, the mandatory provisions of the User's country of residence will apply.
In the event that a legislative or regulatory modification, or a court decision, invalidates a clause of these general conditions of use, the other clauses will remain valid.

CONTACT US
For any questions regarding the general conditions of sale and use, please contact us by email at the following address: octopiaclub@gmail.com
We will do our best to respond to you as soon as possible. Our opening hours are available to serve you.

Legal notices
  • Credits
This site is the property of the OCTOPIA Company:
– Simplified joint-stock company with share capital of €20,000
– Registered under number 932887888 with the Nanterre Trade and Companies Register
– Whose head office is located at 20 avenue du parc St James (92200)
– VAT identification number: TBC
OCTOPIA can be contacted:
By email at: octopiaclub@gmail.com
For any consultation problems encountered on the site, please send your complaints to via the contact form.
  • Exercise of the right of access
In accordance with Article 34 of the French Data Protection Act, you have the right to access, modify, rectify, and delete data concerning you. To exercise this right of access, please contact us.
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